mirror of
https://github.com/BookStackApp/BookStack.git
synced 2024-12-01 05:03:40 +08:00
dcb36b27a0
- Removed titles since they don't provide added benefit upon the labels
and would often lead to being submitted with just the placeholder
title.
- Feature request form
- Added further context to benefits field for hopefully better
responses that target the core goal.
- Added a field to ask if feature can already be achieved, to
gain an idea if the submitter has explored other options (if
existing).
- Added a field to ensure the submitter has search the issue list
before submitting.
- Added a field to ask existing BookStack usage time to understand
potential evolution of usage and/or influence of other platforms.
63 lines
2.3 KiB
YAML
63 lines
2.3 KiB
YAML
name: Support Request
|
|
description: Request support for a specific problem you have not been able to solve yourself
|
|
labels: [":dog2: Support"]
|
|
body:
|
|
- type: checkboxes
|
|
id: useddocs
|
|
attributes:
|
|
label: Attempted Debugging
|
|
description: |
|
|
I have read the [BookStack debugging](https://www.bookstackapp.com/docs/admin/debugging/) page and seeked resolution or more
|
|
detail for the issue.
|
|
options:
|
|
- label: I have read the debugging page
|
|
required: true
|
|
- type: checkboxes
|
|
id: searchissue
|
|
attributes:
|
|
label: Searched GitHub Issues
|
|
description: |
|
|
I have searched for the issue and potential resolutions within the [project's GitHub issue list](https://github.com/BookStackApp/BookStack/issues)
|
|
options:
|
|
- label: I have searched GitHub for the issue.
|
|
required: true
|
|
- type: textarea
|
|
id: scenario
|
|
attributes:
|
|
label: Describe the Scenario
|
|
description: Detail the problem that you're having or what you need support with.
|
|
validations:
|
|
required: true
|
|
- type: input
|
|
id: bsversion
|
|
attributes:
|
|
label: Exact BookStack Version
|
|
description: This can be found in the settings view of BookStack. Please provide an exact version.
|
|
placeholder: (eg. v21.08.5)
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: logs
|
|
attributes:
|
|
label: Log Content
|
|
description: If the issue has produced an error, provide any [BookStack or server log](https://www.bookstackapp.com/docs/admin/debugging/) content below.
|
|
placeholder: Be sure to remove any confidential details in your logs
|
|
validations:
|
|
required: false
|
|
- type: input
|
|
id: phpversion
|
|
attributes:
|
|
label: PHP Version
|
|
description: Keep in mind your command-line PHP version may differ to that of your webserver. Provide that most relevant to the issue.
|
|
placeholder: (eg. 7.4)
|
|
validations:
|
|
required: false
|
|
- type: textarea
|
|
id: hosting
|
|
attributes:
|
|
label: Hosting Environment
|
|
description: Describe your hosting environment as much as possible including any proxies used (If applicable).
|
|
placeholder: (eg. Ubuntu 20.04 VPS, installed using official installation script)
|
|
validations:
|
|
required: true
|