Since 3b13f1146b the email threading
in mail clients has been broken, because the random suffix meant
that the References header would always be different for non-group
SMTP email notifications sent out.
This commit fixes the issue by always using the "canonical" topic
reference ID inside the References header in the format:
topic/TOPIC_ID@HOST
Which was the old format. We also add the References header to
notifications sent for the first post arriving, so the threading
works for subsequent emails. The Message-ID header is still random
as per the previous change.
Currently the Message-IDs we send out for outbound email
are not unique; for a post they look like:
topic/TOPIC_ID/POST_ID@HOST
And for a topic they look like:
topic/TOPIC_ID@HOST
This commit changes the outbound Message-IDs to also have
a random suffix before the host, so the new format is
like this:
topic/TOPIC_ID/POST_ID.RANDOM_SUFFIX@HOST
Or:
topic/TOPIC_ID.RANDOM_SUFFIX@HOST
This should help with email deliverability. This change
is backwards-compatible, the old Message-ID format will
still be recognized in the mail receiver flow, so people
will still be able to reply using Message-IDs, In-Reply-To,
and References headers that have already been sent.
This commit also refactors Message-ID related logic
to a central location, and adds judicious amounts of
tests and documentation.
* FIX: Remove List-Post email header
This header is used for mailing lists and can confuse some email clients
such as Thunderbird to display wrong replying options.
* FIX: Replace reply_key in email custom headers
Admins can add custom email headers from site settings. Email sender
will try to replace the reply key if %{reply_key} exists or remove the
header if a reply key does not exist.
Usually, when an email is received a user lookup is performed using the
email address found in the `From` header. When an email has an
`X-Original-From` header, if it is equal to `Reply-To` then it uses that
one instead. The comparison was sensitive to whitespaces and other
insignificant characters such as quotes because it reconstructed the
`From` header.
For the fixture added in this commit, it compared the reconstructed
`From` header `John Doe <johndoe@example.com>` with the `Reply-To`
header `"John Doe" <johndoe@example.com>`.
The display name can have quotes around it, which does not work
with our current comparison of a from field (in this case Reply-To)
and another header (X-Original-From), because we are not comparing
the two values in the same way. This causes an issue where the
commit here: b88d8c8 will not
work properly; the forwarded email gets the From address instead
of the Reply-To address as intended.
When forwarding emails into the group inbox, we now use the
original sender email as the from_address since
2ac9fd9dff. However, we have not
been saving the original CC addresses of the forwarded email,
which are needed to include those recipients in on the conversation
when replying via the group inbox.
This commit captures the CC addresses on the incoming email, and
makes sure the emails are created as staged users and added to the
list of topic allowed users so they are included on CC's sent by
the GroupSmtpEmail and other jobs.
When 2ac9fd9dff was done, this
affected the small post that is created when forwarding an email
into the group inbox. Instead of using the name and the email of
the user who forwarded the email, it used the original from email
and name to create the small post. So instead of something like
"Discourse Team forwarded the above email" we ended up with
"John Smith forwarded the above email" which is incorrect.
This fixes the issue by creating a staged user for the forwarding
email address (if such a user does not yet exist) and uses that
for the "forwarded" small post instead.
When emails were forwarded to a group inbox by the email address
of the group, for example when an email ends up in spam and must
be manually forwarded to the group+site@discoursemail.com address,
the OP of the topic ended up being the group's email address instead
of the sender who originally sent the email to the group inbox.
This commit detects that an email has been forwarded using existing
tools, and if the from address matches one of the group incoming
email addresses, then we look at the forwarded email's from address
and use that instead for the incoming email from address as well as
the staged/regular user used for the Topic.user.
This will make it much cleaner to forward emails into a group inbox,
and will prevent issues with PostAlerter where the OP is double-notified
for these emails.
Emails can include the marker in a different language, depending on
site and user settings. The email receiver always looked for the marker
in default language.
The following example message would generate an exception:
```
Return-Path: <discourse@bar.com>
From: Foo Bar <discourse@bar.com>
To: reply+4f97315cc828096c9cb34c6f1a0d6fe8@bar.com
Date: Fri, 15 Jan 2016 00:12:43 +0100
Message-ID: <21@foo.bar.mail>
Mime-Version: 1.0
Content-Type: text/html; charset=UTF-8
</div>
```
Exception:
```
NoMethodError:
undefined method `split' for nil:NilClass
```
Inlining secure images with the same name was not possible because they
were indexed by filename. If an email contained two files with the same
name, only the first image was used for both of them. The other file
was still attached to the email.
When the Reply-To header is present for incoming emails we
want to use it instead of the from address. This is usually the
case when forwarding an email via a mailing list into Discourse.
For now we are only using the Reply-To header if the email has
been forwarded via Google Groups, which is why we are checking the
X-Original-From header too. In future we may want to use the Reply-To
header in more cases.
This PR makes several changes to the group SMTP email contents to make it look more like a support inbox message.
* Remove the context posts, they only add clutter to the email and replies
* Display email addresses of staged users instead of odd generated usernames
* Add a "please reply above this line" message to sent emails
This PR backtracks a fair bit on this one https://github.com/discourse/discourse/pull/13220/files.
Instead of sending the group SMTP email for each user via `UserNotifications`, we are changing to send only one email with the existing `Jobs::GroupSmtpEmail` job and `GroupSmtpMailer`. We are changing this job and mailer along with `PostAlerter` to make the first topic allowed user the `to_address` for the email and any other `topic_allowed_users` to be the CC address on the email. This is to cut down on emails sent via SMTP, which is subject to daily limits from providers such as Gmail. We log these details in the `EmailLog` table now.
In addition to this, we have changed `PostAlerter` to no longer rely on incoming email email addresses for sending the `GroupSmtpEmail` job. This was unreliable as a user's email could have changed in the meantime. Also it was a little overcomplicated to use the incoming email records -- it is far simpler to reason about to just use topic allowed users.
This also adds a fix to include cc_addresses in the EmailLog.addressed_to_user scope.
This adds the following columns to EmailLog:
* cc_addresses
* cc_user_ids
* topic_id
* raw
This is to bring the EmailLog table closer in parity to
IncomingEmail so it can be better utilized for Group SMTP
and IMAP mailing.
The raw column contains the full content of the outbound email,
but _only_ if the new hidden site setting
enable_raw_outbound_email_logging is enabled. Most sites do not
need it, and it's mostly required for IMAP and SMTP sending.
In the next pull request, there will be a migration to backfill
topic_id on the EmailLog table, at which point we can remove the
topic fallback method on EmailLog.
We already reject email replies to public topics via `SiteSetting.disallow_reply_by_email_after_days` and raising the `OldDestinationError`. This PR introduces similar behaviour for group inboxes, but without the rejection, and **only when SMTP is enabled for the group**.
If a reply is sent via email and the post is older than `SiteSetting.disallow_reply_by_email_after_days` days ago, then we create a new topic instead of making a reply in the old one and link back to the original topic. This is done to prevent long running group inbox discussions.
When we are emailing people from a group inbox, we are having
a PM conversation with them, as a support account would. In this
case mailing list headers do not make sense. It is not like a forum
topic where you may have tens or hundreds of participants -- it is a
conversation between the group and a small handful of people
directly contacting the group, often just one person.
The only header left in tact was List-Unsubsribe which is important
for letting people opt out to notifications.
Adds a new `smtp_group_id` column to `EmailLog` which is filled in if the mail `from_address` matches a group's `email_username`. This is for easier debugging, so we know which emails have been sent via group SMTP.
When replying to a user_private_message email originating from
a group PM that does _not_ have a reply key (e.g. when replying
directly to the group's SMTP address), we were mistakenly linking
the new post created from the reply to the OP and the user who
created the topic, based on the first IncomingEmail message ID in
the topic, rather than using the correct reply to user and post number
that the user actually replied to.
We now use the In-Reply-To header to look up the corresponding EmailLog
record when the user who replied was sent a user_private_message email,
and use the post from that as the reply_to_user/post.
This also removes superfluous filtering of incoming_email records. After
already filtering by message_id and then addressed_to_user (which only
returns incoming emails where the to, from, or cc address includes any
of the user's emails), we were filtering again but in the ruby code for
the exact same conditions. After removing this all existing tests still
pass.
This PR changes the `UserNotification` class to send outbound `user_private_message` using the group's SMTP settings, but only if:
* The first allowed_group on the topic has SMTP configured and enabled
* SiteSetting.enable_smtp is true
* The group does not have IMAP enabled, if this is enabled the `GroupSMTPMailer` handles things
The email is sent using the group's `email_username` as both the `from` and `reply-to` address, so when the user replies from their email it will go through the group's SMTP inbox, which needs to have email forwarding set up to send the message on to a location (such as a hosted site email address like meta@discoursemail.com) where it can be POSTed into discourse's handle_mail route.
Also includes a fix to `EmailReceiver#group_incoming_emails_regex` to include the `group.email_username` so the group does not get a staged user created and invited to the topic (which was a problem for IMAP), as well as updating `Group.find_by_email` to find using the `email_username` as well for inbound emails with that as the TO address.
#### Note
This is safe to merge without impacting anyone seriously. If people had SMTP enabled for a group they would have IMAP enabled too currently, and that is a very small amount of users because IMAP is an alpha product, and also because the UserNotification change has a guard to make sure it is not used if IMAP is enabled for the group. The existing IMAP tests work, and I tested this functionality by manually POSTing replies to the SMTP address into my local discourse.
There will probably be more work needed on this, but it needs to be tested further in a real hosted environment to continue.
On the web, we display only an excerpt in a monospace font and the rest
of the body is hidden under ellipsis. The email displayed both of them
and it did not use the same style. This commit leaves only the excerpt
in emails and makes it use a monospace font to display it.
This setting allows admin to de/activate automatic trimming of incoming email.
There are instances where it does wonders in trimming all the garbage content and other
instances where it's so bad that it trims the most important part of the email.
FIX: don't remove hidden content using the style attribute when converting HTML to Markdown.
The regexp used was doing more harm than good. It was way too broad.
FIX: properly elide signatures from emails sent with Front App.
This is fairly safe as Front App nicely identifies signatures in the HTML part.
Version 2.8 brings some changes to how address fields are handled and
this commits updates that and should also include a fix which handles
encoded attachment filenames.
The fork contains a bugfix to correctly decode mail attachments.
Adds a new column/setting to groups, allow_unknown_sender_topic_replies, which is default false. When enabled, this scenario is allowed via IMAP:
* OP sends an email to the support email address which is synced to a group inbox via IMAP, creating a group topic
* Group user replies to the group topic
* An email notification is sent to the OP of the topic via GroupSMTPMailer
* The OP has several email accounts and the reply is sent to all of them, or they forward their reply to another email account
* The OP replies from a different email address than the OP (gloria@gmail.com instead of gloria@hey.com for example)
* The a new staged user is created, the new reply is accepted and added to the topic, and the staged user is added to the topic allowed users
Without allow_unknown_sender_topic_replies enabled the new reply creates an entirely new topic (because the email address it is sent from is not previously part of the topic email chain).
This should make it easier to track down how the incoming email was created, which is one of four locations:
The POP3 poller (which picks up reply via email replies)
The admin email controller #handle_mail (which is where hosted mail is sent)
The IMAP sync tool
The group SMTP mailer, which sends emails when replying to IMAP topics, pre-emptively creating IncomingEmail records to avoid double syncing
This PR fixes a race condition with the IMAP notification code. In the `Email::Receiver` we call the `NewPostManager` to create the post and enqueue jobs and sends alerts via `PostAlerter`. However, if the post alerter reaches the `notify_pm_users` and the `group_notifying_via_smtp` method _before_ the incoming email is updated with the post and topic, we unnecessarily send a notification to the person who just posted. The result of this is that the IMAP syncer re-imports the email sent to the user about their own post, which looks like this in the group inbox:
To fix this, we skip the jobs enqueued by `NewPostManager` and only enqueue them with `PostJobsEnqueuer` manually _after_ the incoming email record has been updated with the post and topic.
Other improvements:
* Moved code to calculate email addresses from `IncomingEmail` records into the topic, with a group passed in, for easier testing and debugging. It is not the responsibility of the post alerter to figure this stuff out.
* Add shortcut methods on `IncomingEmail` to split or provide an empty array for to and cc addresses to avoid repetition.
Fixes a rare race condition causing the `Imap::Sync` class to create an incoming email and associated post/topic, which then kicks off the PostAlerter to notify others in the PM about a reply in the topic, but for the OP which is not necessary (because the person emailing the IMAP inbox already knows about the OP). Basically, we should never be sending the group SMTP email for the first post in a topic.
Also in this PR:
* Custom attribute accessors for the to/from/cc addresses on `IncomingEmail`, to parse them from an array to a joined string so the logic for this is only in one place.
* Store extra detail against the `IncomingEmail` created in `GroupSmtpMailer`
* regex test Mail header Reply-To as string instead of Field, which fixes `warning: deprecated Object#=~ is called on Mail::Field; it always returns nil`
* Add DEBUG_IMAP to log all IMAP logs as warnings for easier debugging
* Changed the Rails logging to `ImapSyncLog` in the `GroupSmtpMailer`
When calculating whether the attached uploads went over the SiteSetting.email_total_attachment_size_limit_kb.kilobytes limit, we were using the original_upload for the calculation instead of the actually attached_upload, which will be smaller in most cases because it can be an optimized image.
See #10794 for original context.
I did not mean to add invite to the BYPASS_TYPES for Email::Sender, it was supposed to be invite_password_instructions.
A site owner attempting to use both the email_subject site setting and translation overrides for normal post notification
email subjects would find themselves frusturated at the lack of template argument parity.
Make all the variables available for translation overrides by adding the subject variables to the custom interpolation keys list and applying them.
Reported at https://meta.discourse.org/t/customize-subject-format-for-standard-emails/20801/47?u=riking
We had an issue where onebox thumbnail was too large and thus was optimized, and we are using the image URLs in post to redact and re-embed, based on the sha1 in the URL. Optimized image URLs have extra stuff on the end like _99x99 so we were not parsing out the sha1 correctly. Another issue I found was for posts that have giant images, the original was being used to embed in the email and thus would basically never get included because it is huge.
For example the URL 787b17ea61_2_690x335.jpeg was not parsed correctly; we would end up with 787b17ea6140f4f022eb7f1509a692f2873cfe35_2_690x335.jpeg as the sha1 which would not find the image to re-embed that was already attached to the email.
This fix will use the first optimized image of the detected upload when we are redacting and then re-embedding to make sure we are not sending giant things in email. Also, I detect if it is a onebox thumbnail or the site icon and force appropriate sizes and styles.
There is a site setting reply_by_email_enabled which when combined with reply_by_email_address creates a Reply-To header in emails in the format "test+%{reply_key}@test.com" along with a PostReplyKey record, so when replying Discourse knows where to route the reply.
However this conflicts with the IMAP implementation. Since we are sending the email for a group via SMTP and from their actual email account, we want all replys to go to that email account as well so the IMAP sync job can pick them up and put them in the correct place. So if the group has IMAP enabled and configured, then the reply-to header will be correct.
This PR also makes a further fix to 64b0b50 by using the correct recipient user for the PostReplyKey record. If the post user is used we encounter this error:
if destination.user_id != user.id && !forwarded_reply_key?(destination, user)
raise ReplyUserNotMatchingError, "post_reply_key.user_id => #{destination.user_id.inspect}, user.id => #{user.id.inspect}"
end
This is because the user above is found from the from_address, but the destination which is the PostReplyKey is made by the post.user, which will be different people.
`max-width: 50%; max-height: 400px;` is a good fallback, however, if width and height are given and are smaller than fallback - we should persist that smaller size.
Our Email::Sender class accepts an optional user argument, which is used to create a PostReplyKey record when present. This record is used to sub out the %{reply_key} placeholder in the Reply-To mail header, so if we do not pass in the user we get a broken Reply-To header.
This is especially problematic in the IMAP group SMTP situation, because these emails go to customers that we are replying to, and when they reply to us the email bounces! This fixes the issue by passing user to the Email::Sender when sending a group_smtp email but there is still more to do in another PR.
This Email::Sender optional user is a bit of a footgun IMO, especially because most of the time we use it there is a user we can source. I would like to do another PR for this after this one to make the parameter not optional, so we don't end up with these reply issues down the line again.
This was made adjustable to allow rolling back quickly if problems came
up. The new behaviour was made default in 93137066 and no problems with
this have been reported.
